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Rug Protection Plan

Life happens. When it does, know your rug is protected from accidental stains and damage.
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What is a Protection Plan?

At Rugs Gate, we understand the importance of protecting your rug investment. That's why we parterned with Extend to offer rug protection plans. But what exactly is a protection plan? 

Protection Plan is an added layer of coverage that goes beyond the manufacturer's warranty, safeguarding your rug against accidental stains, damage, and wear. 
With our protection plans, you will get comprehensive coverage and support, so you can enjoy peace of mind knowing that your rug is protected for years to come. 

Our plans address a range of issues that may occur, ensuring that your rug stays in great condition. Shop with confidence, knowing that we're here to protect your rug investment.
With a Protection Plan, Your Investment Can Protect Up To 5 Years*
Manufacturer's Warranty**
Accident Protection Accident + Failure Protection
*Accidental damage coverage begins on the date of delivery and mechanical coverage begins after the manufacturer's warranty expires.
**Manufacturer's warranty varies.

The Rundown

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    Repair or Replacement

    If we can't fix it, we'll replace it at no additional cost.
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    Stains

    Protection against food, drink and bodily fluids (human and pet).
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    Accidental Damage

    Protect your product from punctures, cuts, tears, rips and burns
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    Zero Deductible

    We will never charge you a deductible after the purchase of a plan.
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    Peace of Mind

    Enjoy your purchase without fear. We have you covered!
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    Customer Focused Support

    We offer a simple, easy claims process with a customer service team that is happy to help.

What If My Product Goes Wrong?

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    STEP 1

    File a claim online or give us a call.
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    STEP 2

    Once approved, we'll either send a cleaning kit or technician to resolve the problem.
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    STEP 3

    We may replace your rug if the technician or kit cannot remedy the stain or damage. See terms and conditions for details.
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We Love Making Customers Happy

Everyone has been so nice helping me get my product replaced with a new one. I will be applying for this protection plan again.

Perry W.

Great customer service. Fast turn around time.

Matthew W.

Awesome service. Product was out of stock so they let me choose a similar product!

Edwin B.

Frequently Asked Questions

Why should I add a protection plan?

This plan provides coverage for accidental stains such as food, beverage and bodily fluid. Plans are effective from the day your furniture is delivered.

What if I need to return my product?

If your rug can be returned, your plan may be eligible for a refund. Please check with your merchant and see terms and conditions for details.

What do I need to provide if I file a claim?

When filing a claim with Extend, you will simply need to provide either your contract ID, email address or another identifying piece of information. We will follow up if additional information and photos are needed.